LEGAL

Privacy Policy

How we collect, use and protect your information when you book a session or use this website.

Last updated: September 2026

Who We Are

Wishful Paws Café & Dog Lounge is a café and dog lounge located at 12021 Northup Way #203, Bellevue, WA 98029. This policy explains what information we collect through this website and when you visit us, and what we do with it.

Information We Collect

We collect only what we need to run our café and lounge:

  • Information you give us. Your name, email address, phone number and any message you send when you book a session, complete a waiver, join Paw Club, subscribe to our newsletter or use our contact form.
  • Booking details. The date, time and number of guests for your session, along with any notes you provide.
  • Payment information. Payments are handled by our payment provider. We do not store full card details on this website.
  • Information collected automatically. Basic technical data such as your browser type, device, approximate location and the pages you visit, gathered through cookies and analytics.

How We Use Your Information

We use your information to confirm and manage your bookings, administer Paw Club memberships, respond to your enquiries, send you newsletters and event updates if you have asked for them, keep our guests and dogs safe, and improve the website. We do not sell your personal information.

Cookies and Analytics

This website uses cookies to keep it working properly and to understand how visitors use it. You can block or delete cookies through your browser settings, though some parts of the site may not work as intended if you do.

Sharing Your Information

We share information only where it is necessary:

  • With service providers who operate our booking system, payment processing, email and website hosting on our behalf.
  • With our rescue partners, where you have asked us to connect you about adopting a specific dog.
  • Where we are required to do so by law, or to protect the safety of our guests, our team or our dogs.

Data Retention

We keep your information only as long as we need it for the purpose it was collected, or as long as the law requires. Newsletter subscribers remain on our list until they unsubscribe, which you can do from any email we send.

Your Rights

You can ask us to show you the personal information we hold about you, correct it if it is wrong, or delete it. You can also ask us to stop sending you marketing email at any time. To make a request, contact us using the details below, and we will respond as quickly as we can.

Children’s Privacy

This website is not directed at children, and we do not knowingly collect personal information from children under 13. Bookings for younger guests are made by a parent or guardian.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

Contact Us

Questions about this policy, or about the information we hold? Reach us through our contact page or write to Wishful Paws Café & Dog Lounge, 12021 Northup Way #203, Bellevue, WA 98029.